Wednesday, November 25, 2009

Why I check my online accounts frequently...

I admit to using a credit card regularly. I like the convenience. I treat it as cash and never carry a balance, and I track my accounts online to keep an eye out for any surprises. Well, this week I got a surprise--I logged onto my bank's website and was surprised to see about $1500 dollars in unexpected charges on a credit card. Of course I immediately called the bank, closed the account, and got the fraud investigation started...then I started thinking. All these charges were local, including over $700 in hotel bills from the town next door. I called the hotel, had them look up the card number--yes, someone with a name I didn't recognize had used that card. They would investigate. We got a call last night from the police department in that town--the people using the card were still staying at the hotel, the police waited until they returned to their room and made an arrest. Would we be willing to testify as victims?
We don't know at this point if these people had just stolen our card number or actually had a card in hand--I have my card, my husband doesn't know where his is but then it's not a card he usually carries or uses. Which of course means it could have been missing for a long time and we just didn't know--or it could be at the bottom of a drawer somewhere here in the house and the criminals just got hold of the card information somehow. I have to wonder who uses a stolen credit card to pay for a long stay at a luxury hotel--seems way too easy to track!
Anyway, hopefully things get resolved smoothly and quickly. In the meantime, I will keep checking my accounts online frequently!

4 comments:

maryanne said...

I'm glad you caught this person! Good luck getting everything sorted out.

Zornosaur said...

You should use mint.com, it keeps all your accounts in the same place.

Catherine Agnes said...

Delighted to hear they were caught!

Dorothy said...

Oh, that's terrible.