I was waiting on hold to talk to a government agency this morning, and found my ears assaulted by some loud, clangy, and very repetitious music. After completing that call (unsatisfactorily, but it wasn't entirely their fault), I put in a call to Lampstand Press (creators of the Tapestry of Grace curriculum, which is truly delightful); again, I ended up on hold, only this time I got to listen to "Be Still My Soul", which certainly deserves a place among my favorite hymns. Ahh...
Now here's a question for you: which group of customer service representatives do you think ends up with more cheerful customers on the other end of the line at the end of their wait?
And for those of you who like loud, clangy, and repetitious music: I feel truly sorry for you...
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2 comments:
Wow, I don't think I'd mind being put on hold if I could listen to "Be Still My Soul"!
Maybe that's why our world has become a loud, clangy, repetitous place. I can't stand that kind of music, either. At all!
If I'm going to have something loud and clangy in my house, it had better be pots and pans banging together or my recording of Liszt's Hungarian Rhapsody #2 turned up really loud. I do love that piece. :)
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